How Trip Operators Are Handling Refunds for Travelers Affected by the Government Shutdown

A nationally recognized reporter, writer, and consumer advocate, Ed Perkins focuses on how travelers can find the best deals and avoid scams.

He is the author of "Online Travel" (2000) and "Business Travel: When It's Your Money" (2004), the first step-by-step guide specifically written for small business and self-employed professional travelers. He was also the co-author of the annual "Best Travel Deals" series from Consumers Union.

Perkins' advice for business travelers is featured on MyBusinessTravel.com, a website devoted to helping small business and self-employed professional travelers find the best value for their travel dollars.

Perkins was founding editor of Consumer Reports Travel Letter, one of the country's most influential travel publications, from which he retired in 1998. He has also written for Business Traveller magazine (London).

Perkins' travel expertise has led to frequent television appearances, including ABC's "Good Morning America" and "This Week with David Brinkley," "The CBS Evening News with Dan Rather," CNN, and numerous local TV and radio stations.

Before editing Consumer Reports Travel Letter, Perkins spent 25 years in travel research and consulting with assignments ranging from national tourism development strategies to the design of computer-based tourism models.

Born in Evanston, Illinois, Perkins lives in Ashland, Oregon with his wife.

See recent posts by Ed Perkins

Notice: Undefined offset: 4 in /nas/content/live/stagingstmllc/wp-content/plugins/smartertravel-shared/includes/ads/includes/api.php on line 92

Notice: Undefined offset: 5 in /nas/content/live/stagingstmllc/wp-content/plugins/smartertravel-shared/includes/ads/includes/api.php on line 92

Notice: Undefined offset: 6 in /nas/content/live/stagingstmllc/wp-content/plugins/smartertravel-shared/includes/ads/includes/api.php on line 92

Notice: Undefined offset: 4 in /nas/content/live/stagingstmllc/wp-content/plugins/smartertravel-shared/includes/ads/includes/api.php on line 98

Notice: Undefined index: pass_through_args in /nas/content/live/stagingstmllc/wp-content/plugins/smartertravel-shared/includes/ads/includes/api.php on line 158

Notice: Undefined index: wrapper in /nas/content/live/stagingstmllc/wp-content/plugins/smartertravel-shared/includes/ads/includes/api.php on line 159

Xanterra, the ground operator at several of the busiest National Parks, announced that it will refund deposits for anyone who has prepaid for a stay. Xanterra will also offer prorated refunds to people already in a park forced to leave early. Xanterra says it has no responsibility for airfares and any other trip payments other than for its own accommodations.

That’s probably about the model that most ground operators and tour operators will adopt. Operators of package tours including National Park visits will almost surely try to get you to reschedule rather than ask for a cash refund, but you’ll probably get a refund if you ask. If airfare isn’t included in the package, however, the operator will not refund tickets or compensate for change penalties.

According to Quotewright’s John Cook, my go-to travel insurance maven, policies do not include government shutdown as a “named peril” or “covered reason” for cancellation or interruption. Except in the case of cancel-for-any-reason policies, you could recover only what you could get from the airline, tour operator, or accommodations operator.

I’m still waiting for responses from major airlines about any easing of their ticket-change penalties and fees. I’ll post as soon as I hear anything.

We hand-pick everything we recommend and select items through testing and reviews. Some products are sent to us free of charge with no incentive to offer a favorable review. We offer our unbiased opinions and do not accept compensation to review products. All items are in stock and prices are accurate at the time of publication. If you buy something through our links, we may earn a commission.