Problem with a travel provider? Learn how to complain effectively

See recent posts by Jessica Labrencis

Notice: Undefined offset: 4 in /nas/content/live/stagingstmllc/wp-content/plugins/smartertravel-shared/includes/ads/includes/api.php on line 92

Notice: Undefined offset: 5 in /nas/content/live/stagingstmllc/wp-content/plugins/smartertravel-shared/includes/ads/includes/api.php on line 92

Notice: Undefined offset: 6 in /nas/content/live/stagingstmllc/wp-content/plugins/smartertravel-shared/includes/ads/includes/api.php on line 92

Notice: Undefined offset: 4 in /nas/content/live/stagingstmllc/wp-content/plugins/smartertravel-shared/includes/ads/includes/api.php on line 98

Notice: Undefined index: pass_through_args in /nas/content/live/stagingstmllc/wp-content/plugins/smartertravel-shared/includes/ads/includes/api.php on line 158

Notice: Undefined index: wrapper in /nas/content/live/stagingstmllc/wp-content/plugins/smartertravel-shared/includes/ads/includes/api.php on line 159

A recent report on Budget Travel Online explores the issue of complaining effectively to a travel provider. According to Budget Travel, one vacation-package provider was forced to change an unfair policy that drew complaints from more than 100 travelers, underscoring the importance of knowing how to file an effective complaint.

The article includes suggestions from travel industry professionals and savvy travelers. Among the tips: acting as soon as there is a problem, remaining calm when speaking with customer-service representatives, and being flexible about compensation.

While some of the tips may seem merely like common sense, when faced with a problem while you’re stuck at an airport or on the road, common sense might fly out the window. The article is short enough to print out and stick in your carry-on in the event that you need to file a complaint—which seems to be more common than ever these days.

We hand-pick everything we recommend and select items through testing and reviews. Some products are sent to us free of charge with no incentive to offer a favorable review. We offer our unbiased opinions and do not accept compensation to review products. All items are in stock and prices are accurate at the time of publication. If you buy something through our links, we may earn a commission.