[[US Airways | US Airways ]]—the carrier SmarterTravel.com readers voted the Least Favorite Domestic Airline last year—has made major improvements in at least one aspect of flying. According to newly released stats (opens as Word document) from the Department of Transportation (DOT), US Airways had the best on-time record of the six major legacy carriers for 2008, with 80.1 percent of its flight arriving on time. In 2007, US Airways had the worst record among the legacy airlines.
Making an effort to capture all the good PR possible, US Airways has already debuted an animated press release on its website touting its turnaround from worst to first. When you read the fine print under the headline, of course, you’ll see that’s the best record of the legacy carriers including [[American Airlines | American]], [[Continental Airlines | Continental]], [[Delta Airlines | Delta]], [[Northwest Airlines | Northwest]], [[United Airlines | United]], and US Airways. [[Hawaiian Airlines | Hawaiian Airlines]] actually had the best overall record (90 percent on time) followed by [[Southwest Airlines | Southwest]] (80.5 percent) and then US Airways. American Airlines was dead last among the 19 airlines tracked by the DOT, with only 69.8 percent of its flights arriving as scheduled.
Exact rankings aside, it’s great to see an airline like US Airways making a big effort to improve the flying experience for its customers. Too often in the past year it’s felt like the airlines put passengers last.
Realistically, what else do you think the airlines can do to improve the flying experience for passengers? I’d like to hear your thoughts.
We hand-pick everything we recommend and select items through testing and reviews. Some products are sent to us free of charge with no incentive to offer a favorable review. We offer our unbiased opinions and do not accept compensation to review products. All items are in stock and prices are accurate at the time of publication. If you buy something through our links, we may earn a commission.
Top Fares From
Today's Top Travel Deals
Brought to you by ShermansTravel
All-Incl. Upstate New York Family Ranch...
Shop and Save with Country Inns...
Patricia MagañaHotel & Lodging Deals
$229 -- Chicago: Discounted Rates and...
Francesca MieleHotel & Lodging Deals $229+