For reasons not related to weather, this winter has been stormy for airline passengers. From JetBlue’s software problems to US Airways’ continuing reservation-system woes, the traveling public is suffering from airlines’ inability to roll out functional systems.
What does all of this portend? I think this piece by the Pittsburgh Post-Gazette‘s David Bear does an excellent job of connecting the dots and predicting some likely (bad) outcomes. Bear writes that the trend away from paper tickets puts travelers at risk when computer systems malfunction, because, “E-tickets don’t offer passengers the same proof of purchase or transferability that paper tickets did.” And, given that the airlines running those computer systems are “slow to own up to and address the mounting problems,” more trouble could be on the horizon.
Let’s hope that airline executives heed Bear’s call and aren’t so eager to expose passengers to computer systems not yet ready for beta testing.
We hand-pick everything we recommend and select items through testing and reviews. Some products are sent to us free of charge with no incentive to offer a favorable review. We offer our unbiased opinions and do not accept compensation to review products. All items are in stock and prices are accurate at the time of publication. If you buy something through our links, we may earn a commission.
Top Fares From
Today's Top Travel Deals
Brought to you by ShermansTravel
Peru: 7-Night Lima, Puerto Maldonado &...
Wisconsin Dells Water Park Resort w/Meals,...
Athens to Rome: Luxe, 7-Night Mediterranean...
Regent Seven Seas Cruisescruise $9699+